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Customer Satisfaction Survey

Dear Valued Customer:

As the owner of MM Finance, LLC. I want to thank you for giving us the opportunity to serve you. MM Finance, LLC. appreciates your patronage and wants to make sure we meet your expectations and Financial Service needs. Thank you for taking a few minutes to inform us about the service you received so far from MM Finance, LLC.
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1.) How would you describe the quality of customer service you received during your most recent experience with MM Finance, LLC.
Fantastic
Super
Average
Poor
Terrible

2.) Please rate the following question from a scale of 1 to 5
(1) Absolutely   (2) Yes   (3) Sort of   (4) Not Really   (5) No
  1 2 3 4 5
The customer service representative I dealt with was courteous.
The customer service representative I dealt with was knowledgeable.
The customer service representative I dealt with handled my request fast.
The customer service representative I dealt with did a good job.
The location was clean, well lit, and I felt safe doing my business there.

3.) If customer service was unsatisfactory, would you please indicate what happened?

4.) Are there any products or services that you would like to see us offer?

5.) Enter any additional comments regarding our facilities.

(Optional) Enter your email address to receive discount offers.
 
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Customer Notice: Payday advances are typically for two-to four-week terms. Some borrowers, however, use payday advances for several months, which can be expensive. High-interest loans such as Payday Advances should be used for short-term financial needs only and not as a long-term financial solution. Customers with credit difficulties should seek credit counseling before entering into any loan transaction.

Approval depends upon meeting legal, regulatory and underwriting requirements. EZ Money and third party lenders may, at their discretion, verify application information by using national databases, including but not limited to Lexis Nexis, that may provide information from one or more national credit bureaus, and EZ Money may take that into consideration in the approval process.

EZ Money, at its discretion, may verify application information by using national databases, including but not limited to LexisNexis, that may provide information from one or more national credit bureaus, and EZ Money may take that into consideration in the approval process.

Products or services offered to customers may vary based on customer eligibility and applicable state or federal law. Actual loan amounts vary. EZ Money is currently operating in: Iowa, Missouri, Nebraska, and North Dakota,.

For specific rate and term information in each state you can click on the above link for the specific state of your choice.

EZ Money is licensed by the Iowa Division of Banking under Iowa Code, Chapter 533D. EZ Money is licensed by the Missouri Division of Finance under Missouri CSR 408.500.1. EZ Money is licensed by the Nebraska Department of Banking and Finance under the Nebraska Revised Statutes, Chapter 45, §§ 45-901 to 45-930. EZ Money is licensed by the North Dakota Division of Finance under North Dakota Century Code Chapter 13-08.

Payday Advances are also commonly referred to as Cash Advances, Payday Loans, Post-Dated Checks, Delayed Deposit Loans, and Deferred Deposit Loans.

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